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Returns policy

Return, Withdrawal, Cancellation and Defective Products Policy

PRINTZIOS LTD is designated as a company, legal representative of the company that manages this website (hereinafter COMPANY).

The COMPANY supporting the E-Commerce gives you the opportunity,
through the completeness of the descriptions of which it posts on its pages, to
you enjoy the privilege of direct contact with its products
from your computer screen quickly and easily. Wanting to
highlight the benefits of using the internet in our daily shopping
below we quote the terms and conditions of return
defective or non-defective products.

Return of products should be done within 14 at the latest
calendar days from the day of receipt by the customer and to
accompanied by all original documents (receipt of retail sale,
invoice, invoice - consignment note, etc.). The customer has the right to
return the product either because there is a problem with that product
per se, either because he changed his mind or because there was a problem in
order / loading / shipping process.
The returned products must be in excellent condition, at
their original packaging and together with all the parts and accessories that
accompany and not be used.

In all cases in which they are delivered differently from
sold, by type or quantity or is missing a property which has
previously agreed in writing with the COMPANY, the customer
returns the products for inspection and error detection. In
in this case the costs of returning the products to the company as well
the costs of return to the customer are borne by the COMPANY as long as
the return method proposed by the company is observed.

In the event that the item is found to have a manufacturing defect,
provided that it is certified by the authorized representative it provides
the guarantee of good operation or in case provided by the COMPANY itself
The following applies directly to the warranty:

The return of products, which are considered defective during
delivery (DOA) will be accepted upon notification by him
customer to the Company that he wishes a refund within seven (7)
calendar days from the delivery of these to the customer. At the same time,
the product must be undamaged and have all the originals
documents that accompanied the product (eg VAT, Retail, etc.) and
complete its packaging. In these cases the following applies:

After the return of the products, the defect is checked
reported by the customer and then contact him for
informing him of the results of the audit.

The product is received and checked for ascertainment
defect reported by the CUSTOMER.

Provided that they have been previously received and checked
these from the COMPANY, and if the defect is found, it will be done
repair / repair it, or replace the product. In case
if this is not considered feasible, the item will be replaced with a similar one
new, or in case of unavailability with another new product
of corresponding quality and price.

Otherwise in case the customer does not want a replacement, or not
it can be repaired in a reasonable time and can not be found by
COMPANY another product of similar or better characteristics or
of equivalent value for replacement, will be returned
money of the initial purchase to the customer. The refund
is done in the same way as the customer's initial payment was made
to the company.

In case the products are returned damaged or incomplete
Online store has the right to claim compensation from him
customer, the amount of which will be determined by the condition of the products
and proceed unilaterally and unequivocally in whole or in part
set-off of this claim against the customer.
In case the customer is responsible or at fault for any
cause which requires return of the product, shipping costs will
burden the customer entirely.

WAYS OF RETURN

In case of customer fault: The customer can at his own expense, with shipping
of his own choice or to return the product to the store where he bought it or to
send to our store. If the company undertakes the transfer of the return, it will charge the customer the necessary expenses after consultation.
In case of fault of the company: (wrong ordering, problematic product etc)
the cost of return shipping is borne by the company, exclusively to
in case the transfer takes place with a contracted partner of the Company,
otherwise it weighs on the customer.

Unacceptable returns:
In addition to the period of 14 calendar days from their delivery, the company
does not accept the return of products.

Transfer of Risk of Products
Liability for any damage to the products during transport is transferred to the consumer,
from the moment the product is paid for and he acquires possession or control of them
products, and delivered to any shipping company, and ship with his own
responsibility.

Liability for any product damage is also transferred to the consumer
as soon as the transport company of his choice receives the products from the central
warehouse of our company.

In case of repeated returns or in case the
COMPANY, in its absolute discretion, considers the consumer
abuses the right of return or acts in bad faith is entitled to refuse
the return of the product even if the above conditions are met and
conditions.

Change of terms

The Company reserves the right to unilaterally amend, renew or revise
freely the Terms & Conditions of Sales, whenever it deems necessary and
always in accordance with transactional manners. The modification or renewal will take effect from
at the time this text is informed of any change or
amendment.

Order cancellation

In case you wish to cancel your order, please like
declared immediately. You have the right to cancel your order within 24 hours
from the day you made it by contacting us at 23510 28317 or e-mail info@printzio.gr. Cancellation of an order concerning products made according to your specifications or clearly personalized does not
done.

If your order is canceled, the refund process of the corresponding amount set
any paid the Company will inform you about the return process
money.

THE COMPANY reserves the right not to accept your order, if we deem it
essential. In this case there will be an informative email or message within 48
hours. When you receive the email with the order confirmation please like
do the necessary checking to correct any error. For its acceptance
We can use the information you provided to us
in order to verify your identity, and to prevent any
malicious transaction.

The company reserves the right to modify them at any time and without further notice
product prices. However, the purchases made are not affected.
The Company has no access to and does not withhold any information and
given during the execution of the transaction - payment in which
proceed and is not responsible and can not guarantee the security of transactions
that you make. In case of fraudulent use of the card
your charge may be canceled at your request to the Bank that has
issue the card. You can choose to issue either the retail receipt
or invoice, filling in the necessary information.

Bidding policy

The goal of our company policy is for our customers to be happy, for
This is why we enable them to make smart purchases through
promotions that will be announced daily by our electronic
website but also through Social media but having a short duration.
The company does not bear any responsibility for any shortage of stock.
There is the possibility of waiting for custom products, products on offer, or products belonging to other suppliers with whom we work.

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